4 Questions you should ask yourself before presenting

Last week I had the fabulous opportunity of attending the opening night of  Tutankhamun and The Golden Age of the Pharaohs exhibition.  It was your typical VIP red carpet event with celebrities, free food, alcohol and of course speeches …four speeches to be precise. 

The audience started off very respectful of the speech givers.  The first speech was from Ted Baillieu the Premier of Victoria.  His speech was quite good, short and relevant to the exhibition.  He acknowledged the previous Government that brought the event to Melbourne and resisted any temptation to bring in politics …so far so good.  Three other speakers followed, with each one being introduced by MC of events, Jennifer Keyte.

The speeches themselves were not that bad but as the speeches continued, the background noise of people talking and drinking started to increase.  At one point my husband commented that people were not very respectful of the presenters and my immediate thought was to not agree or disagree with him but to ask ‘should the presenters also be more respectful of their audience?’

I think the answer to my own question is that there probably needs to be a happy medium of respect and it definitely needs to go both ways.

When someone stands up to give a speech, they are probably nervous or excited or a mixture of both and the audience should respect that.  Especially at a VIP event where you are receiving star treatment.  At Tutankhamun we were among the first people in Australia to see this exhibition, which will never tour again,  being provided beautiful food and quality alcohol and did not have to pay a cent to be there.  I think the bare minimum you can do is be respectful to the speakers, which most people were.  Even the Bachelor of the year contender in his gold hot pants…which by the way is never a good a look unless you are Kylie Minogue.  Just my personal opinion!

On the other hand as a speaker you need to also be respectful of your audience.  Now regardless of whether you are presenting at a VIP red carpet event or not, this rule of thumb applies.  You need to ask yourself four questions.

1.  Why is your audience there? 

2.  What does the audience want or need to know from the speakers? 

3.  What do you think their attention span is going to be?   and

4.  Will you be competing against anything?

So lets answer those questions from the point of view of the vast majority of people attending this particular VIP event. 

Why is your audience there?  The audience was there to be among the first people in Australia to see the Tutankhamun exhibition for free and without having to queue with thousands of other people for that privilege …priceless.   

What does the audience want or need to know from the speakers? Probably very little but they may be interested in some information about the event – where it has been and where it is going to.  They may be interested in knowing how and why Melbourne was chosen to host the event or other interesting relevant facts. 

What is their attention span?  Considering the above and that everyone is standing, it is probably about 10 to 15 minutes and that includes the entire 4 speeches not each speech .  This short attention span is explained by the answer to the question below.

Are the speakers competing with anything?  Going to see the actual exhibition, free alcohol, free food, talking to other guests or hosts and celebrity spotting …not necessarily in that order but probably.  These are powerful forces to be competing against.

We were once invited to speak at an organisation’s Christmas lunch.  Big mistake on our part because we did not consider the above four questions.  Well we probably did but answered the first one incorrectly.  No one was there to hear about organisational storytelling.  They were there for the big Christmas lunch  …the big social event of the year and the only one which was a full sit down lunch with alcohol provided.  A lesson learnt the tough way.

Presenters need to be aware of these four questions to avoid all temptation to talk longer than necessary.  To make their speeches short, relevant and hopefully interesting or funny.  It is worth noting that the only time a hush came over the progressively chatty crowd was when Dr Patrick Greene told a story about being part of a queue that snaked around the block outside the British Museum on a cold and rainy night to see another Tutankhamun exhibition 37 years ago and here he was opening the Melbourne exhibition as a very proud CEO of Museum Victoria.

If presenters are more respectful of the audience and aware of the environment they are speaking in, then 99% of the time that respect will be returned.

Lets us know what you think by leaving a comment below.

‘Business Storytelling’ The most important thing to remember

A facilitator launched into a workshop with this story:

“Last week I watched my wife preparing a pot roast. As I watched she cut off one end of the roast and set it aside. I Asked her why she did this. She answered, “Because my mother always cut off the end of roast.”  I was still confused so I went to my mother-in-law and asked the same question. She said. “Because my mother always did it that way!” I still thought it was strange and so I went to my wife’s grandmother and asked her about this strange family practice. She just laughed and said, ”I always cut off the end of the roast because I didn’t have a pan big enough the hold roast.” Some traditions are like that!  Let’s look at what we do and why we do it that way.”

All the participants connected with the story and the message.  The next day another facilitator arrived and said ‘I want to share this parable with you’ and repeated the same story!  Much to the shock of all the participants.  Needless to say the  credibility of the previous facilitator was shot to pieces…because he had passed off  this parable as his own.

One of the participant’s shared this whole experience with us adding ‘We were so angry and didn’t care any more about the valuable stuff that we had learnt in the workshop any more.  All we could remember was he had lied to us by saying this had happened to him when clearly it was a well known story.  We started to wonder what else he had said was not true.’

If a story is not your own, the simplest yet most important storytelling technique is to always credit your stories.   Credit your stories and stay credible.  This is the most important tip for business storytelling.

Where have you seen authentic or inauthentic storytelling?  Please share your comments with us.

Trees and Nails

This is a story we have heard often that has been used to show the importance of treating others with respect…which is an applicable message for your children as well as your people.

‘A few years ago I received an email –it was one of those forwarded emails which I deleted.  But I still remember the contents.  The email was about a father and son.  One day the son came home and said ‘Dad I said something hurtful to someone today, but I apologised so it should be OK’.  The father didn’t say anything but asked his son to follow him outside with some nails and a hammer.  The father then asked the son to hammer a few nails into a tree, which the son did.  The father then asked his son to remove the nails, which the young boy did.  The father then said “Your harsh words are like nails in the tree.  Your apology is like taking the nails out of the tree – the tree still has holes in it and maybe over time the tree will heal, but it will never be the same. Hurtful words can leave a scar like this one …what I learnt from that is how important it is to speak kindly to your friends and to other people you meet, even in the heat of the moment.’

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