Examples of Story
So what do you do? The Health Services Commissioner and business storytelling that works
Last week I was driving between appointments and listening to 774 ABC Melbourne. Waleed Aly (filling in for Jon Faine) was co hosting conversation hour with Health Services Commissioner Beth Wilson. Waleed Aly asked the question that was on everyone’s mind after he introduced Beth Wilson ‘Health Services Commissioner – you sound important but I don’t really [...]
Nordstrom and 110% service
Recently we facilitated a storytelling workshop for Accenture in Melbourne when Jon Kaehne shared how he used storytelling to solve a customer problem. Jon was in a meeting where the CEO and Supply Chain Executive were disputing what the firm’s supply chain service levels should be – 95%? 96%? 97%? Unable to reach agreement, they [...]
Trees and Nails
This is a story we have heard often that has been used to show the importance of treating others with respect…which is an applicable message for your children as well as your people. ‘A few years ago I received an email –it was one of those forwarded emails which I deleted. But I still remember [...]
Milk Crates
This story was from a HR professional who needed to convince her business unit on the growing importance of continually striving to attract and retain good employees (Consultancy company McKinsey & Co, termed this the War for Talent). “When I was about 14 my Dad took me to the football every week. We would stand [...]
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